Chino Valley Acupuncture Wellness
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Office Policies
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​In order to ensure you have a relaxing and effective treatment, we have adopted the following policies and procedures.

​Appointment

​We make every effort to remain on schedule. We believe that respect between patients an practitioner includes respect for each other’s time. If you are late, the remaining time may not be sufficient for a full treatment, and the treatment will be tailored to fit the time available. On occasion, there will be situations we cannot ignore. If we are late, it will not affect the time of your treatment. If you have time restraints, please let us know.

Confidentiality

​All information gathered within the context of treatment is held in strict confidence and will NOT be released without your written consent. However, if your insurance is covering your treatments, they have the right to request copies of all records pertaining to your treatment.

Cancellation / No Show

The courtesy of 24 hour notice of cancellation for any appointment is expected and appreciated. If you cannot make it, $25 will be charged as payment for a cancellation made without 24 hour notice. ​

Payment and insurance billing

For your convenience, we are happy to accept cash, check*, and Flexible/Health care Spending Account cards
We also accept all types of credit cards with an additional 2.75% processing fee.

*There is a $35 fee for returned checks. 

Privacy policy 

Your privacy is protected by law, please refer here for detailed information. 

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